At some time in your life, you probably had someone believe in you when you didn't believe in yourself.

Role modeling is the most basic responsibility of parents. Parents are handing life's scripts to their children, scripts that in all likelihood will be acted out for the rest of the children's lives.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

Little kindness and courtesies are so important. In relationships, the little things are the big things.

Distinguish between the person and the behavior or performance.

Want balance in your life? Then sure, get your own act together, but don't forget four powerful disciplines of execution in your team and organization.

We must look at the lens through we see the world, as well as the world we see, and that the lens itself shapes how we interpret the world.