If you don't know yourself, if you don't control yourself, if you don't have mastery over yourself, it's very hard to like yourself, except in some short-term, psych-up, superficial way.
Stephen CoveyKeep in mind that you are always saying "no" to something. If it isn't to the apparent and urgent things in your life, it is probably to the most fundamental, highly important things.
Stephen CoveyNevertheless, the only way we can move from where we are now to where we would like to be is to accept where we are now.
Stephen CoveyManagement is formal authority given from above. Leadership is moral authority given from below and all around.
Stephen CoveyEmpathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live with unexpressed and unsolved problems; to deal with the results of not giving people psychological air.
Stephen Covey