In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Private victories precede public victories. You can't invert that process any more than you can harvest a crop before you plant it.

Anyone can count the seeds of an apple. Who can count the apples in a seed?

When our honor becomes greater than our moods, that is where transformation happens

The way we see the problem is the problem.

Personal leadership is the process of keeping your vision and values before you and aligning your life to be congruent with them.

You can't have the fruits without the roots.