In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

See every problem as an opportunity to exercise creative energy.

Human beings are not things needing to be motivated and controlled; they are four dimensional - body, mind, heart, and spirit.

When our honor becomes greater than our moods, that is where transformation happens

The exercise of true leadership is inversely proportional to the exercise of power.

The way we see things is the source of the way we think or the way we act

The key to success is dedication to life-long learning.