The amateur salesman sells products; the professional sells solutions to needs and problems.
Stephen CoveyTo receive gratitude with grace is a form of gratitude by itself, and not always an easy art to master.
Stephen CoveyWhen trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life.... In a company, high trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders.
Stephen Covey