It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity.
Stephen CoveySelf-mastery and self-discipline are the foundation of good relationships with others.
Stephen CoveyAt the core, there is one simple, overarching reason why so many people remain unsatisfied in their work and why most organisations fail to draw out the greatest talent, ingenuity, and creativity of their people and never become truly great, enduring organisations. It stems from an incomplete paradigm of who we are - our fundamental view of human nature. The fundamental reality is, human beings are not things needing to be motivated and controlled; they are four-dimensional - body, mind, heart, and spirit.
Stephen Covey