People can't live with change if there's not a changeless core inside them.

Our greatest joy and our greatest pain comes in our relationships with others.

What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their character. Whether they're eloquent or not, whether they have human-relations techniques or not, we trust them and work with them.

Reducing children to a test score is the worst form of identity theft we could commit in schools.

Human beings are not things needing to be motivated and controlled; they are four dimensional - body, mind, heart, and spirit.

The 'Inside-Out' approach to personal and interpersonal effectiveness means to start first with self; even more fundamentally, to start with the most inside part of self, with your paradigms, your character, and your motives. The inside-out approach says that private victories precede public victories, that making and keeping promises to ourselves recedes making and keeping promises to others. It says it is futile to put personality ahead of character, to try to improve relationships with others before improving ourselves.

Time management is a misnomer, the challenge is to manage ourselves.