You think effectiveness with people and efficiency with things.

I am fortunate to have a very helpful team that enables me to spend time doing things that are important but not necessarily urgent. People who have no such team need to also make these larger decisions so that they can cheerfully say No to that which is urgent but not important.

Trust is a powerful accelerator to performance and when trust goes up, speed also goes up while cost comes down - producing what we call a trust dividend.

Creating a warm, caring, supportive, encouraging environment is probably the most important thing you can do for your family.

The worldly fountain does not breed spiritual depth.

Leaders are not born or made - they are self made

The process of building trust is an interesting one, but it begins with yourself, with what I call self trust, and with your own credibility, your own trustworthiness. If you think about it, it's hard to establish trust with others if you can't trust yourself.