Opposition is a natural part of life. Just as we develop our physical muscles through overcoming opposition - such as lifting weights - we develop our character muscles by overcoming challenges and adversity.

When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.

We are free to choose our response in any situation, but in doing so we chose the attendant consequence. If we pick up one end of the stick, we pick up the other.

If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.

Empathy takes time, and efficiency is for things, not people.

If we want to make a change in our lives, we should first focus on our personal attitudes and behaviors.

Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires balance.