Opposition is a natural part of life. Just as we develop our physical muscles through overcoming opposition - such as lifting weights - we develop our character muscles by overcoming challenges and adversity.

If you want small changes in your life, work on your attitude. But if you want big and primary changes, work on your paradigm.

Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.

Anything less than a conscious commitment to the important is an unconscious commitment to the unimportant.

Trust is central to an economy that works.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

When air is charged with emotions, an attempt to teach is often perceived as a form of judgment and rejection.