Involve people in the problem and work out the solution together.

People and organizations don't grow much without delegation and completed staff work because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses

We must look at the lens through we see the world, as well as the world we see, and that the lens itself shapes how we interpret the world.

We see the world, not as it is, but as we are──or, as we are conditioned to see it.

Keeping a personal journal a daily in-depth analysis and evaluation of your experiences is a high-leverage activity that increases self-awareness and enhances all the endowments and the synergy among them.

Be a function of your values rather than a function of the impulse or desire of any given moment.

Private victories precede public victories. You can't invert that process any more than you can harvest a crop before you plant it.