Most people do not listen with the intent to understand; they listen with the intent to reply.
Stephen CoveyWhen air is charged with emotions, an attempt to teach is often perceived as a form of judgment and rejection.
Stephen CoveyMost people do not listen with the intent to understand; they listen with the intent to reply.
Stephen CoveyWhen air is charged with emotions, an attempt to teach is often perceived as a form of judgment and rejection.
Stephen Covey