If two people have the same opinion, one is unnecessary. ... I don't want to talk, to communicate, with someone who agrees with me; I want to communicate with you because you see it differently. I value that difference.
Stephen CoveyFrustration is a function of our expectations, and our expectations are often a reflection of the social mirror rather than our own values and priorities.
Stephen CoveyIt's not what people do to us that hurts us. In the most fundamental sense, it is our chosen response to what they do to us that hurts us.
Stephen CoveyThe key to the 99 is the one. Or, put another way, the key to the group is the one individual. Think about the one, talk to the one, regard the one, serve the one. If you are sincere and constant, you will discover that gradually your influence with the many will be magnified.
Stephen CoveyWhen parents see their children's problems as opportunities to build the relationship instead of as negative, burdensome irritations, it totally changes the nature of parent-child interaction. Parents become more willing, even excited, about deeply understanding and helping their children. . . . This paradigm is powerful in business as well.
Stephen Covey