Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live with unexpressed and unsolved problems; to deal with the results of not giving people psychological air.
Stephen CoveyMost leaders would agree that theyโd be better off having an average strategy with superb execution than a superb strategy with poor execution. Those who execute always have the upper hand.
Stephen Covey