If I try to use human influence strategies and tactics of how to get other people to do what I want, to work better, to be more motivated, to like me and each other-while my character is fundamentally flawed, marked by duplicity and insincerity-then, in the long run, I cannot be successful. My duplicity will breed distrust, and everything I do-even using so-called good human relations techniques-will be perceived as manipulative.

The key is not to prioritize what's on your schedule, but to schedule your priorities.

Effective leadership is the only competitive advantage that will endure. That's because leadership has two sides- what a person is character and what a person does- competence.

We can act instead of being acted upon.

Strength lies in differences, not in similarities

Through imagination, we can visualize the uncredited worlds of potential that lie within us.

Nevertheless, the only way we can move from where we are now to where we would like to be is to accept where we are now.