Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.

This is the single most powerful investment we can ever make in life—investment in ourselves, in the only instrument we have with which to deal with life and to contribute.

The more deeply you understand other people, the more you will appreciate them, the more reverent you will feel about them. To touch the soul of another human being is to walk on holy ground.

To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you're going so that you better understand where you are now and so that the steps you take are always in the right direction.

The amateur salesman sells products; the professional sells solutions to needs and problems.

Moral authority comes from following universal and timeless principles like honesty, integrity, treating people with respect.

Most of us spend too much time on what is urgent and not enough time on what is important.