It's sometimes a painful process. It's a change that has to be motivated by a higher purpose, by the willingness to subordinate what you think you want now for what you want later.

Be part of the solution, not part of the problem.

If there's one thing that's certain in business, it's uncertainty.

Being proactive is more than taking initiative. It is recognizing that we are responsible for our own choices and have the freedom to choose based on principles and values rather than on moods or condition. Proactive people are agents of change and choose not to be victims, to be reactive, or to blame others.

Trust is a powerful accelerator to performance and when trust goes up, speed also goes up while cost comes down - producing what we call a trust dividend.

Stop setting goals. Goals are pure fantasy unless you have a specific plan to achieve them.

Creating a warm, caring, supportive, encouraging environment is probably the most important thing you can do for your family.