Always treat your employees exactly as you want them to treat your best customers.

In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.

Once you have a clear picture of your priorities - that is values, goals, and high leverage activities - organize around them.

While we cannot always choose what happens to us, we can choose our responses.

If you don't set your goals based upon your Mission Statement, you may be climbing the ladder of success only to realize, when you get to the top, you're on the WRONG building.

Balance isn't either/or; it's 'and'.

If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.