Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.
Stephen CoveyYou can't have the fruits without the roots. It's the principle of sequencing: Private Victories proceed Public Victories. Self-mastery and self-discipline are the foundation of good relationships with others.
Stephen CoveyMore essential than working on attitudes and behaviors is examining the paradigms out of which those attitudes and behaviors flow.
Stephen Covey"If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust toward me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level, that emotional reserve, will compensate for it. My communication may not be clear, but you'll get my meaning anyway. You won't make me "an offender for a word." When the trust account is high, communication is easy, instant, and effective."
Stephen CoveyPeople and their managers are working so hard to be sure things are done right, that they have hardly have time to decide if they are doing the right things.
Stephen CoveyIneffective people live day after day with unused potential. They experience synergy only in small, peripheral ways in their lives. But creative experiences can be produced regularly, consistently, almost daily in people's lives. It requires enormous personal security and openness and a spirit of adventure.
Stephen Covey