...to learn and not to do is really not to learn. To know and not to do is really not to know.

People don't listen to understand. They listen to reply. The collective monologue is everyone talking and no one listening.

I think the most significant work we'll do in our whole life, in our whole world is done within the four walls of our home.

Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.

The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.

It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize.

To blame and accuse other people, is to choose to empower them, to control us.