In the long run, you can never accomplish a worthy end with an unworthy means.

To ignore the unexpected (even if it were possible) would be to live without opportunity, spontaneity, and the rich moments of which "life" is made.

Highly proactive people don't blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice.

Our behavior is governed by principles. Living in harmony with them brings positive consequences; violating them brings negative consequences.

Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live with unexpressed and unsolved problems; to deal with the results of not giving people psychological air.

Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.

The key to success is dedication to life-long learning.