None of us see the world as it is but as we are, as our frames of reference, or maps, define the territory.

The commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.

The ability to subordinate an impulse to a value is the essence of the proactive person.

Before a performance, a sales presentation, a difficult confrontation, or the daily challenge of meeting a goal, see it clearly, vividly, relentlessly, over and over again. Create an internal "comfort zone". Then, when you get into the situation, it isn't foreign. It doesn't scare you.

...people have character strength but they lack communication skills, and that undoubtedly affects the quality of relationships as well.

When I started teaching I realized that I had never had such a level of satisfaction and such a feeling of fulfillment and sense of contribution. Just like that. But, usually it's more cumulative, slow, evolutionary and less revolutionary.

If the big rocks don't go in first, they aren't going to fit in later.