'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.

Interdependence is a choice only independent people can make

If we spend most of our time concerned about things we cannot truly directly influence, what we can influence will be reduced. If we spend our energies on those things over which we can expect positive results, we will expand our influence.

Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.

Unless you’re continually improving your skills, you’re quickly becoming irrelevant.

Principle-centered people are constantly educated by their experiences.

You always reap what you sow; there is no shortcut.