'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.

My behavior is a product of my own conscious choices based on principles, rather than a product of my conditions, based on feelings.

The way we see the problem is the problem.

You can't change the fruit without changing the root.

You don't see the world as it is, you see it according to who you are.

Proactive people carry their own weather with them.

Studies have identified a significant 'skills gap' between what students are currently being taught and the skills employers are seeking in today's global economy. Our children must be better prepared than they are now to meet the future challenges of our ever-changing world.