You can buy a person's hands but you can't buy his heart. His heart is where his enthusiasm, his loyalty is.

Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.

The 8th Habit, then, is not about adding one more habit to the 7 - one that somehow got forgotten. It's about seeing and harnessing the power of a third dimension to the 7 Habits that meets the central challenge of the new Knowledge Worker Age. The 8th Habit is to Find Your Voice and Inspire Others to Find Theirs.

I teach people how to treat me by what I will allow.

Most people do not listen with the intent to understand; they listen with the intent to reply.

Inspire (from the Latin inspirare) means to breathe life into another.

Trust is a competency. It's something you can get good at. It's a strength you personally, and your team and your company can master. Being good at it will elevate every other strength you have.