Be proactive. Ask yourself, "Are my actions based on self-chosen values or on my moods, feelings and circumstances?"

I keep my phone number unlisted and rely on my associates to handle all voice mail, e-mail, faxes.

It's better to be trusted than to be liked.

Synergy: The combined effect of individuals in collaboration that exceeds the sum of their individual effects.

Trust is a function of both character and competence. Of course you can't trust someone who lacks integrity, but if someone is honest but they can't perform, you're not going to trust them either. You won't trust them to get the job done.

If there's one thing that's certain in business, it's uncertainty.

Patience is emotional diligence.