Habit is the intersection of knowledge (what to do), skill (how to do), and desire (want to do).

'Efficient' scheduling and control of time are often counterproductive. The efficiency focus creates expectations that clash with the opportunities to develop rich relationships, to meet human needs, and to enjoy spontaneous moments on a daily basis.

Most people say their main fault is a lack of discipline. On deeper thought, I believe this is not the case. The basic problem is that their priorities have not become deeply planted in their hearts and minds.

One thing's for sure. If we keep doing what we're doing, we're going to keep getting what we're getting. One definition of insanity is to keep doing the same thing and expect different results.

To live; to love; to learn; and to leave a legacy.

If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.

When air is charged with emotions, an attempt to teach is often perceived as a form of judgment and rejection.