The place to begin building any relationship is inside ourselves, inside our circle of influence, our own character.

Unless you’re continually improving your skills, you’re quickly becoming irrelevant.

All things are created twice; first mentally; then physically. The key to creativity is to begin with the end in mind, with a vision and a blue print of the desired result.

Two people can see the same thing, disagree, and yet both be right. It's not logical; it's psychological.

If you don't let a teacher know what level you are -- by asking a question, or revealing your ignorance -- you will not learn or grow

Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.

We may be very busy, we may be very 'efficient', but we will also be truly 'effective' only when we begin with the end in mind.