Creating a warm, caring, supportive, encouraging environment is probably the most important thing you can do for your family.

Frustration is a function of our expectations.

The only person over whom you have direct and immediate control is yourself. The most important assets to develop, preserve and enhance, therefore, are your own capabilities. And no one can do it for you. You must cultivate the habit of leadership effectiveness for yourself - and doing so will be the single best investment you will ever make.

Every exaggeration of the truth once detected by others destroys our credibility and makes all that we do and say suspect.

Where you are headed is more important than how fast you are going. Rather than always focusing on what's urgent, learn to focus on what is really important.

Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.

Ineffective people live day after day with unused potential.