Principles are guidelines for human conduct that are proven to have enduring, permanent value.

One of the best ways to educate our hearts is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves.

The commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.

To change ourselves effectively, we first had to change our perceptions.

Management is efficiency in climbing the ladder of success

We think we see the world as it is, when in fact we see the world as we are.

You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.