Trust is clearly a key competency. A competency or skill that can be learned, taught, and improved and one that talent can be screened for.

The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.

Only 20 percent of employees working in large organizations surveyed feel their strengths are in play every day. Thus, eight our of ten employees surveyed feel somewhat miscast in their role.

I believe that God is the source of all the universal, timeless principles. And to Him, I give all the credit and the glory. However, to a person who is not religious, I believe they can live to the highest level of their conscience and develop spiritual intelligence that surpasses most people, including many religious people, who profess but do not practice.

Look at the word responsibility-"response-ability"-the ability to choose your response. Highly proactive people recognize that responsibility. They do not blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice, based on values, rather than a product of their conditions, based on feeling.

As long as you think the problem is out there, that very thought is the problem

When the trust account is high, communication is easy, instant, and effective.