As a principle-centered person you try to stand apart from the emotion of the situation and from other factors that would act on you, and evaluate the options. Looking at the balanced whole-the work needs, the family needs, the other needs that may be involved, and the possible implications of the various alternatives - you'll try to come up with the best solution taking all factors into consideration. We are limited but we can push back the borders of our limitations.

...to learn and not to do is really not to learn. To know and not to do is really not to know.

When people have a real sense of legacy, a sense of mattering, a sense of contribution, it seems to tap into the deepest part of their heart and soul. It brings out the best and subordinates the rest.

Management is clearly different from leadership. Leadership is primarily a high-powered, right-brain activity. It's more of an art it's based on a philosophy. You have to ask the ultimate questions of life when you're dealing with personal leadership issues.

When you make a commitment to yourself, do so with the clear understanding that you're pledging your integrity.

When two people in a marriage are more concerned about getting the golden eggs, the benefits, than they are in preserving the relationship that makes them possible, they often become insensitive and inconsiderate, neglecting the little kindnesses and courtesies so important to a deep relationship. They begin to use control levers to manipulate each other, to focus on their own needs, to justify their own position and look for evidence to show the wrongness of the other person. The love, the richness, the softness and spontaneity begin to deteriorate.

Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live with unexpressed and unsolved problems; to deal with the results of not giving people psychological air.