When we look through the lens of each others' weaknesses, we make others' strengths irrelevant and their weaknesses more evident.

When the trust account is high, communication is easy, instant, and effective.

Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.

Always treat your employees exactly as you want them to treat your best customers.

The ability to manage well doesn't make much difference if you're not even in the right jungle.

Stop setting goals. Goals are pure fantasy unless you have a specific plan to achieve them.

Admission of ignorance is often the first step in our education.