To receive gratitude with grace is a form of gratitude by itself, and not always an easy art to master.

While I believe in the power of positive thought, I do not believe that you or I can simply psyche ourselves into success or peace of mind.

The way we see the problem is the problem.

Independent thinking alone is not suited to interdependent reality.

An abundance mentality springs from internal security, not from external rankings, comparisons, opinions, possessions, or associations.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Without involvement, there is no commitment. Mark it down, asterisk it, circle it, underline it. No involvement, no commitment.