Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live with unexpressed and unsolved problems; to deal with the results of not giving people psychological air.
Stephen CoveyThe creative process is also the most terrifying part because you don't know exactly what's going to happen or where it is going to lead. You don't know what new dangers and challenges you'll find. It takes an enormous amount of internal security to begin with the spirit of adventure, discovery, and creativity. Without doubt, you have to leave the comfort zone of base camp and confront an entirely new and unknown wilderness.
Stephen CoveyActually I did not invent the seven habits, they are universal principles and most of what I wrote about is just common sense. I am embarrassed when people talk about the Covey Habits, and dislike the idea of being some sort of guru.
Stephen Covey