In many ways I think the company's doing quite a good job. If you look at the transition to Office 365 we started when I was there, I'm excited about that and I think the company's doing a great job on that.

The most common format of music on an iPod is 'stolen.'

My wife spent a lot of time on what we do from a civic contribution giving perspective, for a number of years, I've really joined her in that. We're focused on issues in the United States, particularly issues with people who have been trapped in neighborhoods in what I might call intergenerational poverty.

I think good ideas are usually better done quickly than slowly.

I'm not an insider. I'm not on the board. I'm an outsider. That implies a certain kind of separation ... because the company can't, without an appropriate nondisclosure and trading rules, share confidential data with me that it would not share with any other shareholder. You could say that implies a certain kind of separation.

"There's no CEO for the government." But if you were CEO for a day at the government, would you have tools and reports and wherewithal to look at government the way a business would look at its lines of business, its spending, its revenue? I've actually been working, first by myself and then with a group of people, on then on and off, and now much more on, almost since the I time left Microsoft.

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