In many ways I think the company's doing quite a good job. If you look at the transition to Office 365 we started when I was there, I'm excited about that and I think the company's doing a great job on that.

It actually turns out to be much harder to really understand government across state local and federal.

In many ways I think the company's doing quite a good job. If you look at the transition to Office 365 we started when I was there, I'm excited about that and I think the company's doing a great job on that.

Accessible design is good design - it benefits people who don't have disabilities as well as people who do. Accessibility is all about removing barriers and providing the benefits of technology for everyone.

I come back to the same thing: We've got the greatest pipeline in the company's history in the next 12 months, and we've had the most amazing financial results possible over the last five years, and we're predicting being back at double-digit revenue growth in fiscal year '06.

Ultimately progress is measured sort of through the eyes of users.

In a sense technology is a tool of sort of individual choice, individual creativity, individual empowerment, individual access. My kids will never understand that it used to be kind of hard to access and find things, and know what the world knows and see what the world sees. Yet it becomes easier and easier every day.