When you take a look at the transition from server software to Azure, what's going on in terms of cloud infrastructure, the company is absolutely the No. 1 company serving enterprise backbone needs, which is fantastic. It's making the migration to cloud. We started a good thing with Azure, and the company has made well more than two years of progress in terms of being able to compete with the right cost profile, margin structure, and innovation versus Amazon.

The most common format of music on an iPod is 'stolen.'

This is all about having great leaders who can drive agile innovation and agile decision-making.

Make hiring a top priority.

I think there are lots of opportunities to improve the product. When you read the press, people say, "Oh, the product needs improvement." I look at that and say, "Hey, that's an exciting thing to get behind!" Because they can improve that product. That leaves more upside from an innovation and revenue potential than you're gonna find in a lot of places. So you could say that's a downside, I see that as an opportunity.

Almost three years ago, when I retired, my wife and I were talking about our philanthropic work and how does one help give opportunity, particularly to kids growing up in very disadvantaged situations.And my initial kind of sense was, the government does that primarily, and what we should mostly do is pay our taxes. My wife said, no, I don't think that's quite right for us. We need to do more. We can do better.

I'm not an insider. I'm not on the board. I'm an outsider. That implies a certain kind of separation ... because the company can't, without an appropriate nondisclosure and trading rules, share confidential data with me that it would not share with any other shareholder. You could say that implies a certain kind of separation.