Baseball is a set of individuals doing their thing in the same team, but it's much more individual. In basketball people are making real time decisions about who gets the ball, do we trust everybody out on the court, and the analytics certainly don't show you all those subtle dynamics, but they're very important.

We don't have a monopoly. We have market share. There's a difference.

And then you take a look at Spaces, there is this great innovation that came out of nowhere. We have the number one blogging site in the world because of the innovation that's there.

My wife spent a lot of time on what we do from a civic contribution giving perspective, for a number of years, I've really joined her in that. We're focused on issues in the United States, particularly issues with people who have been trapped in neighborhoods in what I might call intergenerational poverty.

We're going to try to do more to communicate the value of activation to customers in addition to making the process simpler and more consistent.

It's always great when you get a lot of people pushing themselves to do better, be better, invent better, better serve, better lead customers in new directions.

This is all about having great leaders who can drive agile innovation and agile decision-making.