You really need to believe that you are on to something important.

So my degree was in political science, which I think was - the closest I could come to marketing is politics.

At AOL, we thought the killer app was people

When I first got started in the late '70s, early '80s, and first was thinking about the interactive world, I believed so fervently that it was the next big thing, I thought it would happen quickly.

You really need to believe that you are on to something important.

If you're doing something new you've got to have a vision. You've got to have a perspective. You've got to have some north star you're aiming for, and you just believe somehow you'll get there, which kind of gets to the passion point.

The idea that maybe you don't have to own a car if you only need one occasionally may catch on, just like time-sharing caught on in real estate