But the idea that some day people would want to be able to interact and get stock quotes and talk with other people or all these different things, I just believed that was going to happen

The resources you happen to accumulate, what do you do with them? You can spend the money and buy some houses or whatever, and people do some of that and that's fine. You can give the money to other people, your family, but usually when you do that you screw them up and it ends up counterproductive. Or, you take those resources and reinvest them in things that you believe in, and that could be reinvesting in a philanthropic cause.

So my degree was in political science, which I think was - the closest I could come to marketing is politics.

I'm probably never going to be satisfied with anything we do. I think there's always the possibility of doing better. And I'd say we're doing better than we were a year ago, in terms of delivery and quality of service, but nowhere near what we should be doing .

I do think that people have an obligation to give back but that doesn't necessarily mean that you give back just the traditional way. Maybe there's new ways to give back and make a contribution. I'm looking forward to some mix of philanthropy - maybe through a somewhat different prism - as well as helping entrepreneurs build some significant new businesses.

Frankly, I like new things. I feel like I made a contribution to building a more interactive world. And I'm proud of that.

One of the biggest challenges we had in the first decade was not that many people had personal computers. There weren't that many people to sell to, and it was hard to identify them.