The first secret of success: Believe in Yourself. Nothing changes in your life until you believe you can do things that are important to you. And if you have a low opinion of yourself, nobody else is likely to raise it.

It's true that laughter really is cheap medicine. It's a prescription anyone can afford. And best of all, you can fill it right now.

An authentic and genuine life grows like a sturdy tree. And like a tree, it grows slowly. Every time you make a different and better decision, it grows a little. Every time you choose to do the right thing, even when nobody would find out otherwise, it grows a little. Every time you act with compassion, relinquish your right to strike back, take a courageous stand, admit fault or accept responsibility, it grows a little.

The truth is -- we are always highly motivated when something means a great deal to us. If I fell into a deep lake and I didn't know how to swim, I would become highly motivated in an instant. Climbing from the lake would mean more to me than anything else in the world. My effort would be no less than astounding and I would suddenly become one of the most excited and enthusiastic persons imaginable.

My scars remind me that I did indeed survive my deepest wounds. That in itself is an accomplishment. And they bring to mind something else, too. They remind me that the damage life has inflicted on me has, in many places, left me stronger and more resilient. What hurt me in the past has actually made me better equipped to face the present.

Let go of a need for personal recognition. Heap kudos on others and they'll perform even better next time. Leaders are only as good as those who follow them and followers are at their best when leaders are quick to give credit for successes.

The key to good listening isn't technique, it's desire. Until we truly want to understand the other person, we'll never listen well.