That strange new zone between medium and message. That zone we call the interface.
This is not the wisdom of the crowd, but the wisdom of someone in the crowd. Itโs not that the network itself is smart; itโs that the individuals get smarter because theyโre connected to the network.
The fusion of art and technology that we call interface design.
We need to play each others instruments.
Being right keeps you in place, being wrong forces you to explore.
Organizations that empower folks further down the chain or try to get rid of the big hierarchal chains and allow decision making to happen on a more local level end up being more adaptive and resilient because there are more minds involved in the problem.