Having a 9-to-5 workday in which work is left behind when one leaves the office is no longer the norm as employers expect employees to be available outside of work.

The thing to keep in mind is that the answer to the question I often get - Are leaders born or made? - is an emphatic yes! All leaders are born, and all are made, through devoted practice of reflecting on experience to learn what's worked and what hasn't, good coaching and accountability pressure to grow, good luck, and, of course, some talent.

I believe each life has value and that we're on this earth to leave it better than how we found it. I want people to take this to hear and to try as hard as they can to improve their capacity to do so.

The principles that apply to engagement for employees are the same as those that apply to supervisors.

Invest in helping people know what matters to them and who matters to them (and why), and encourage them to continually experiment with how they get things done in ways the serve their interests and yours as an employer.

At the individual level, you need to examine what you truly value, share this with key stakeholders in various life domains both to get feedback and support, and then to experiment with new ways of doing things so that - over the arc of a life - you can achieve harmony and have more of what it is that you uniquely want out of life.

My view is that leadership is not about position - you can lead very well with no one reporting to you in a hierarchy and you can lead quite poorly with many people below you in the traditional chain of command. Leadership is about mobilizing people toward valued goals, and anyone can do this, in any aspect of life.