Instead of the metaphor of scales in balance, I prefer the idea of a jazz quartet: you're trying to make music that feels and sounds good, and sometimes you only hear the trumpet or just the bass and piano. Sometimes all four are playing at the same time, but perhaps at different volume.

Change is surely the order of the day.

The principles that apply to engagement for employees are the same as those that apply to supervisors.

I believe each life has value and that we're on this earth to leave it better than how we found it. I want people to take this to hear and to try as hard as they can to improve their capacity to do so.

Continual improvisation on a theme is a more useful way to think of how to bring the various parts of life together.

My research and practice indicates that people need to be doing work they love and to love the work they do. They need to feel that their efforts matter for the people and causes about which they really care. Further, they need to be doing work with people they respect and enjoy. Finally, they need to feel free to choose where, when and how it all gets done. It's not easy to put these conditions in place, but it is certainly possible to do so, as I have seen and shown in my work in organizations and communities using the Total Leadership approach.

Technology has changed everything.