I think fashion is the best value way, the most affordable way in the 21st century, that men and women can express their personality...

If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.

There is a responsibility on all companies to look at the quantum of pay and the relationship between the top and the bottom.

I want to please every woman, every time.

I think fashion is the best value way, the most affordable way in the 21st century, that men and women can express their personality...

I am the largest market shareholder of clothing in the UK and I am not a destination shop for food. If the clothing market is affected - and it has been - and I hold my market share mathematically, then fine, I am doing no worse than the market is doing, which is exactly the case, but I'm losing revenue.

I am absolutely a free marketeer and I believe the creation of wealth is a good thing and anyone who doesn't really needs to have their head examined - otherwise where are we going to get the schools, the roads, the universities, the third runway, dare I say it?