As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.

I'd go mad if I didn't have things to make me laugh.

Our world is moving at an ever-accelerating pace, and with the advent of social media, what happens in New York now can be reported across the globe 60 seconds later.

Customers want good value, but they care more than ever how food and clothing products are made.

I was the chief executive once, I've been there. My recommendation to anybody is don't go backwards.

We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.

Most employees want to be involved in a successful business and most employees are happy for people running successful businesses to be paid a reasonable wage and a market rate for it, provided they understand the reason. What they hate most of all is pay for failure.