Customers want good value, but they care more than ever how food and clothing products are made.

I am the largest market shareholder of clothing in the UK and I am not a destination shop for food. If the clothing market is affected - and it has been - and I hold my market share mathematically, then fine, I am doing no worse than the market is doing, which is exactly the case, but I'm losing revenue.

We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.

We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.

I don't believe in retirement.

I think that business leaders today have to be more rounded than they used to be, they have to be completely multi-functional and fast-moving.

I believe in a uniform for work, but why, because we're men, do we have to be ghettoised into grey suits?