Opposites attract, and I think temperament is so fundamental that you end up craving someone of the opposite temperament to complete you.

Scores of studies have shown that venting doesn't soothe anger; it fuels it.

Introversion - along with its cousins sensitivity, seriousness, and shyness - is now a second-class personality trait, somewhere between a disappointment and a pathology.

Introverts .. may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas.

But when the group is literally capable of changing our perceptions, and when to stand alone is to activate primitive, powerful, and unconscious feelings of rejection, then the health of these institutions seems far more vulnerable than we think.

Any time people come together in a meeting, we're not necessarily getting the best ideas; we're just getting the ideas of the best talkers.

I worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas. It's so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They're valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.