The same person who would never raise his hand in a lecture hall of two hundred people might blog to two thousand, or two million, without thinking twice. The same person who finds it difficult to introduce himself to strangers might establish a presence online and then extend these relationships into the real world.

What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.

We put too much of a premium on presenting and not enough on substance and critical thinking.

I get a lot of letters from introverts asking how they can meet people. The key is to make sure that you are doing things you enjoy.

Introverts .. may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas.

There are only a few people out there who can completely overcome their fears, and they all live in Tibet.

Scores of studies have shown that venting doesn't soothe anger; it fuels it.