Introversion - along with its cousins sensitivity, seriousness, and shyness - is now a second-class personality trait, somewhere between a disappointment and a pathology.
Susan CainOr at school you might have been prodded to come โout of your shellโโthat noxious expression which fails to appreciate that some animals naturally carry shelter everywhere they go, and that some humans are just the same.
Susan CainWe don't need giant personalities to transform companies. We need leaders who build not their own egos but the institutions they run.
Susan CainOpen-plan offices have been found to reduce productivity and impair memory. Theyโre associated with high staff turnover. They make people sick, hostile, unmotivated, and insecure.
Susan Cain