What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.
Susan CainI'm not saying abolish group work - I think there's a time and a place for people to come together and exchange ideas, but let's restore the respect we once had for solitude. And we need to be much more mindful of the way we come together.
Susan CainOpen-plan offices have been found to reduce productivity and impair memory. Theyโre associated with high staff turnover. They make people sick, hostile, unmotivated, and insecure.
Susan Cain