...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.
Susan CainIntroverts often work more slowly and deliberately. They like to focus on one task at a time and can have mighty powers of concentration . They're relatively immune to the lures of wealth and fame.
Susan CainIn a way, education by its nature favours the extrovert because you are taking kids and putting them into a big classroom, which is automatically going to be a high-stimulation environment. Probably the best way of teaching in general is one on one, but that's not something everyone can afford.
Susan Cain