Any time people come together in a meeting, we're not necessarily getting the best ideas; we're just getting the ideas of the best talkers.

The emphasis is on community, on participating in more and more programs and events, on meeting more and more people. It’s a constant tension for many introverts that they’re not living that out. And in a religious world, there’s more at stake when you feel that tension. It doesn’t feel like ‘I’m not doing as well as I’d like.’ It feels like ‘God isn’t pleased with me.’

...I also believe that introversion is my greatest strength. I have such a strong inner life that I’m never bored and only occasionally lonely. No matter what mayhem is happening around me, I know I can always turn inward.

I'm insatiably curious about human nature.

Opposites attract, and I think temperament is so fundamental that you end up craving someone of the opposite temperament to complete you.

Whoever you are, bear in mind that appearance is not reality. Some people act like extroverts, but the effort costs them energy, authenticity, and even physical health. Others seem aloof or self-contained, but their inner landscapes are rich and full of drama. So the next time you see a person with a composed face and a soft voice, remember that inside her mind she might be solving an equation, composing a sonnet, designing a hat. She might, that is, be deploying the powers of quiet.

Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.