Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.
Susan CainThere are only a few people out there who can completely overcome their fears, and they all live in Tibet.
Susan CainJealousy is an ugly emotion, but it tells the truth. You mostly envy those who have what you desire.
Susan CainA widely held, but rarely articulated, belief in our society is that the ideal self is bold, alpha, gregarious. Introversion is viewed somewhere between disappointment and pathology.
Susan Cain